WHAT IF IT RAINS?
Dear Valued Customer,
We kindly request your attention to our weather-related policies to ensure a smooth and enjoyable experience during your Foam party. Please take a moment to familiarize yourself with the following guidelines:
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Pre-Event Weather Check: You have a 2-hour window before your scheduled start time to assess the weather conditions and inform us of any concerns or preferences. We offer the option to postpone or reschedule due to adverse weather at no additional cost.
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Rain During Setup or in Route: If our team arrives or is in route to your location and encounters rain apon arrival, we will wait ir out for 30 minutes to evaluate the situation. If the rain persists, necessitating a rescheduling, a $100 fee will apply (subtracted from your online payment) to cover staff time and travel expenses. The remaining balance will be credited toward your next party.
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Rain After Setup: In the event that rain commences after we have completed setup and run foam for up to 29 minutes, we will also wait it out for 30 minutes. Should the rain persist, a $150 fee will be charged, (subtracted from your online payment) with the remainder applied toward rescheduling for a different date.
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Rain During Foam Activity: If rain begins after we have been actively generating foam for 30+ minutes, we will wait for an additional 30 minutes. If the rain persists beyond this point, we must conclude the event. Unfortunately, no refunds can be provided, but we will offer a $50 discount on your next Foam Party.
Please note that our schedule is carefully coordinated. We schedule parties back to back with enough time for travel, set-up/clean-up, and 30 minutes in case of rain, WE CAN NOT wait longer than 30 minutes for a rain delay. It may be raining at your location but could be nice and sunny at the next party's location, so we have to leave ON TIME to arrive to our next party on time.
We appreciate your understanding, and in cases of light rain (sprinkle or mist), the party will proceed unless there is lightning in the vicinity.
Thank you for choosing our services, and we look forward to providing you with an exceptional Foam Party experience.
PS. The above policy is also for Cold weather